Kim has worked at Amazon the past 12 years (almost a century in dog years) as leader in multiple human-centered roles. Among her most rewarding: helping aspiring authors edit, design and publish their books; capturing real-time insights from Amazon employees to shape decisions that impact the lives of those employees, and most recently being a founding member of the Community Engagement team with the North Star of “Leaving communities better off than we found them”.
Throughout her career, she’s taught thousands of employees around the world about the art of working backwards from the customer (rather than starting with an idea for a product and trying to bolt customers onto it). Last year, she spoke with ~400 people during a session at Grace Hopper, the world’s largest gathering of women technologists, about how to use data to increase diversity and inclusion in the workplace. Quarantine Kim loves piddling in her yard sun up to sun down, reading all sorts of books, juggling how to listen to multiple podcasts at once, and talking to the hummingbirds that visit their backyard feeder.
Favorite Quote: “Change is risky. There is no question about it. It is not as risky, however, as standing still or being overcautious. You can’t steal second base with your foot on first.” –Pat Summit
Favorite Place in the Northwest: Lopez Island