Kim has worked at Amazon the past 12 years (almost a century in dog years) as leader in multiple human-centered roles. Among her most rewarding- helping aspiring authors edit, design and publish their books and building products that help vendors and sellers successfully get products to customers. Over the past five years, she has led the Amazon Connections program team whose mission is to capture real-time insights from Amazon employees around the globe and use data to shape decisions that impact the lives of those employees. Throughout her career, she’s taught thousands of employees around the world about the art of working backwards from the customer (rather than starting with an idea for a product and trying to bolt customers onto it). Last year, she spoke with ~ 400 people during a session at Grace Hopper, the world’s largest gathering of women technologists, about how to use data to increase diversity and inclusion in the workplace. Later this year, Kim is slated to share a similar talk at Lesbian Who Tech summit, the largest LGBTQ professional event in the world focused on increasing the visibility of LGBTQ women, trans and gender nonconforming individuals, LGBTQ people of color, and demographics that are underrepresented in the tech sector and LGBTQ spaces.
When not writing a serious bio about herself, quarantine Kim loves piddling in her yard sun up to sun down, reading all sorts of books, juggling how to listen to multiple podcasts at once, and talking to the hummingbirds that visit their backyard feeder.